Privacy policy
We collect the minimum needed to hold money safely and prove who is on each side of a deal.
What we collect
Account details (name, email, phone), identity or business documents you upload for verification, deal content you enter, messages exchanged inside a deal, and technical records such as sign-in times needed to keep the account secure.
Why we use it
To operate escrow deals, verify identities, prevent fraud and money laundering, resolve disputes, meet legal record-keeping duties, and send notifications about your deals.
Who can see it
The other party in a deal sees the deal content and messages, not your identity documents. Identity documents can be opened only by you and the Insight review team. Service providers that process payments or store data see only what they need to provide that service.
How it is protected
Data is encrypted in transit and at rest, documents are stored in a private area with per-account access rules, and staff access is limited to the team handling verification and disputes.
How long we keep it
Deal and payment records are retained for the period required by financial record-keeping rules. Verification documents are kept for the same period and then deleted.
Your rights
You can request a copy of your data, correct inaccurate details, or ask for deletion once you have no open deals and the legal retention period has passed.
Cookies
We use only the cookies needed to keep you signed in and to keep the service secure. We do not sell your data or use it for third-party advertising.