For buyers
Pay only for what actually arrives
Your payment is secured with a licensed provider and released to the supplier only when you accept the delivery or the inspection period ends without a dispute.
Agree the terms first
Product, quantity, price, delivery date, inspection period, refund and cancellation conditions — every change is saved as a new version.
Locked exchange rate
Buying from Bahrain, the UAE or abroad? Get a rate quote locked for 15 minutes and pay in riyals with the total shown up front.
Inspect before release
Track the shipment, then inspect the item. Accept to release, or open a dispute with photos, videos and documents.
Disputes and refunds
A dispute freezes the funds immediately. Insight reviews the evidence and decides a full refund, full release or a fair split.
- Supplier response within 48 hours
- Evidence within 72 hours
- Decision within 7 days